Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Here you'll find answers to common questions our clients ask. Just start by following one of the links below.
- Need a credit application? Just click here, print out the form and fax back to us at (972) 721-1847.
- What kind of work does our company do?
- What if I need business forms, big color prints, or labels?
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- How do I go about getting an estimate from you?
- Need a credit application? Just click here, print out the form and fax back to us at (972) 721-1847.
- What kind of work does our company do?
Printing Services - From one-color to full-color printing, our company has the capability to meet your needs. From short run to long run, we can offer a solution that will be just right for you.
Finishing Services - We can have your project cut, perforated, scored, numbered, folded, collated, saddle stitched, bound, plus just about any other bindery process you could ever need.
Design Services - We utilize the latest technology available in order to offer a full range of services. If you need a brochure produced, we can work from your camera ready copy, use the files you provide on disk, or assist in having your brochure designed from scratch.
- What if I need business forms, big color prints, or labels?
We can handle all types of printing. If we cannot produce the specific item at our plant we have a network of sources to turn-key your project.
- How long does it take for you to complete my order?
No simple answer here since all projects are different. Some are very simple while others are very complex with many production steps involved. However, give us your timeline and we will let you know the what is and is not possible. We do everything in our power to get it there when you need it!
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed at our facility or delivered to you in person.
On multiple color jobs, we can produce a color proof on our color output device to represent how the different colors will appear.
- Why do I need to look at a proof if I've already given you everything I need to have done?
We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
Yes, what shows up on a computer screen is not always what will be produced on a printing press. So we go that extra step to show you a proof of how your project will print.
- How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives. Of course you can always fax us your specifications to quote at (972) 721-1847.
